Privacy Policy

Effective Date: April 22, 2026
Business Name: Evolve Movement Therapy
Website: www.evolvemt.org

1. Introduction

Evolve Movement Therapy (“we,” “our,” or “us”) is a multidisciplinary physical therapy, sports performance, and recovery provider based in Tennessee. We are committed to protecting your privacy and maintaining the confidentiality of your personal and health information.

This document serves as both:

• A general Privacy Policy (for website, app, and marketing use), and
• A HIPAA Notice of Privacy Practices (for protected health information, where applicable)

2. Information We Collect

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address

B. Protected Health Information (PHI)

As a healthcare provider, we may collect health-related information, including:

• Medical history
• Treatment plans
• Assessment and progress notes
• Information necessary to provide physical therapy and recovery services

This information is collected in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

C. Payment Information

Payments are processed through secure third-party providers such as Clover POS and Mindbody. We do not store full payment card details.

D. Technical & Usage Data

• IP address
• Browser type
• Device information
• Website interaction data

3. How We Use Your Information

For General Business Operations

• Scheduling appointments
• Processing payments
• Managing client accounts
• Communicating service updates

For Healthcare Services (HIPAA-Aligned Uses)

We may use your PHI for:

• Treatment: Providing and coordinating your care
• Payment: Billing and collecting payment for services
• Healthcare Operations: Quality improvement, staff training, and internal administration

4. Disclosures of Information

We Do NOT:

• Sell your personal or health information
• Share your data for third-party marketing purposes

We May Disclose Information:

• To service providers (e.g., Mindbody, Clover POS) under appropriate safeguards
• When required by law (e.g., public health reporting, court orders)
• To prevent serious threats to health or safety
• For workers’ compensation or insurance purposes (if applicable)

All PHI disclosures are handled in accordance with HIPAA regulations.

5. Third-Party Services

We use the following platforms:

• Mindbody – scheduling, app functionality, and account management
• Clover POS – payment processing
• Meta (Facebook/Instagram Ads) – marketing and advertising

These providers may process data under their own privacy policies and, where applicable, Business Associate Agreements (BAAs).

6. Your Rights Under HIPAA

If your information qualifies as Protected Health Information, you have the right to:

• Access your medical records
• Request Corrections to inaccurate information
• Request Restrictions on certain uses/disclosures
• Request Confidential Communications
• Receive an Accounting of Disclosures
• Request a Copy of This Notice

To exercise these rights, contact us using the information below.

7. Tennessee Privacy Rights

While Tennessee does not currently have a comprehensive consumer privacy law like California, residents are still protected under:

• Tennessee Identity Theft Deterrence Act – requires notification in case of data breaches
• Tennessee healthcare confidentiality laws – governing protection of patient records

In the event of a data breach involving your personal information, we will notify you as required by Tennessee law.

8. Data Security

We implement administrative, physical, and technical safeguards to protect your information, including:

• Secure systems for storing client and health data
• Limited access to sensitive information
• Use of HIPAA-compliant platforms where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze traffic and engagement
• Support advertising efforts via Meta Ads

You can manage cookie preferences through your browser settings.

10. Mobile App (Mindbody Platform)

Our Evolve Movement Therapy app, powered by Mindbody, allows users to:

• Create accounts
• Book services
• Make payments

Information entered into the app is processed through Mindbody and governed in part by their privacy and security practices.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

Evolve Movement Therapy
Website: www.evolvemt.org
Email: info@evolvemt.org
Phone: 615-302-8056
Address: 3011 Longford Drive STE 7, Spring Hill, TN 37174

14. Complaints (HIPAA Requirement)

If you believe your privacy rights have been violated, you may file a complaint with:

U.S. Department of Health & Human Services (HHS)
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be penalized for filing a complaint.